Administrative Assistant

Job Description

This is a remote position.

Job Description for Administrative Assistant & Customer Service Representative

Responsibilities :

Handle all client scheduling requests via email, text, and phone calls using the company’s scheduling platform

Manage personal scheduling and calendar coordination for the business owner

Create and post social media content to maintain the company’s online presence

Coordinate interview scheduling using Calendly for job applicants from Indeed and other platforms

Answer all incoming phone calls and emails with professional customer service

Perform general administrative tasks and background office support

Serve as the dedicated point of contact during business hours (8-5 Eastern Time)

Provide proactive support and suggest process improvements when appropriate

Scope :

Full-time position (40 hours per week) with long-term growth potential

Primary point of contact for all customer communications and scheduling

Complete administrative support covering both client-facing and internal operations

Integration as a core team member with input on process improvements

Replacement for current consulting arrangement, taking on comprehensive support role

Direct collaboration with business owner on daily operations and strategic initiatives

Requirements :

Excellent English communication skills with clear, professional speaking ability (voice recording needed)

Strong customer service and Admin assistant background and experience

Experience with scheduling platforms and basic social media posting

Experience with Cleaning or Janitorial services highly preferred

Administrative skills including email, calendar, and file management

Ability to work full-time Monday through Friday, 8 AM to 5 PM Eastern Time

Maturity and ownership mindset with ability to work independently

Proactive and energetic personality that fits well with team culture

Reliable internet connection and professional work environment

Independent Contractor Perks

• HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring

ZR_27687_JOB

Requirements

Advanced proficiency in QuickBooks Online HR experience with an AU-based client / company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB